Company Name: PRESTORM
Website: https://www.pre-storm.com

At PRESTORM, we are committed to delivering your orders safely and on time. This Shipping Policy outlines how and when your items will be delivered.

1. Processing Time

  • Orders are typically processed within 1–2 business days.

  • Orders are not processed, shipped, or delivered on weekends or holidays.

2. Shipping Rates & Delivery Estimates

  • Shipping charges are calculated at checkout based on weight, destination, and selected shipping method.

  • Estimated delivery times:

    • Office Delivery: 2–3 business days

    • Door-to-Door: 3–5 business days

3. Shipping Carriers

We partner with trusted local and international carriers, including:

  • Aramex

  • DHL

  • Oman Post

  • Genacom

  • Wassely

4. Tracking Your Order

Once your order ships, you will receive a confirmation message with receipt by the carrier. You can also check the status via our Contact Page.

5. Shipping Address Accuracy

  • Please ensure that all shipping information is correct.

  • We are not responsible for delays or losses caused by incorrect or incomplete addresses.

7. Lost or Damaged Shipments

If your shipment is lost or arrives damaged, please notify us within 3 days of delivery. We will work with the shipping carrier to resolve the issue as quickly as possible.

8. Contact Us

For questions regarding shipping, tracking, or delivery issues, please contact us:

📧 Email: info@pre-storm.com
📩 Contact Form: store.pre-storm.com/contact-us